Telephonic: Intelligent voice services for emerging global business. | Canada, USA, Ireland, United Kingdom, The Netherlands, Italy, Japan, Korea, Singapore, and Indonesia | Canadian Business Digital Telephone Service in Vancouver, Victoria, Calgary, Edmonton, Toronto, Montréal, Richmond, North Vancouver, New Westminster, Newton, Whalley, Abbotsford, Whistler, Kelowna, Red Deer, Canmore, Medicine Hat, Lethbridge, Grande Prairie, Fort McMurray, Winnipeg, London, Kitchener, Waterloo, Oakville, Hespeler, Guelph, Hamilton, Streetsville, Brampton, Thornhill, Malton, St. Catherines, Kingston, Unionville, Cooksville, Oshawa, Burlington, Windsor, Ottawa, Hull, Trois-Rivires, Sherbrooke, Québec City and Halifax | Business VoIP Telephone Lines | Hosted Offsite PBX Services | Sangoma Resller | Asterisk IP PBX Consultants | Canadian Owned & Operated

Yes. We offer all these features and more.

Telephonic can do much more with your phone for much less than you'd expect.

Every Telephonic subscription comes loaded with all the features you already know, and quite a few features that have never been available on 'traditional' residential or business landlines.

We approach how we offer advanced features in a completely different manner than what you may be used to. There are no confusing bundles, because everything you need is included with the service you select.

Telephonic employs cost-saving open-source technologies, so the below features are inherent to our systems. Please see the below list to see which features are included in your Telephonic line. Enjoy!

Core Features:	Residential	SoHo-Business	Hosted-Business	PBX-Business
Free Test Line We understand that VoIP is new to many of you. We're confident about our service and would be glad to offer you a free test line so you can kick the tires* and make an informed decision about your future telephone service. Please contact our staff to setup your test account.
Voicemail-to-Email Each voicemail is sent to your email INBOX as a .WAV file audio attachment with caller ID and time of call.
Regular Voicemail Access your voicemail messages with your Telephonic using *97 and enter you private PIN number.
Unlimited Local Calling Call local 604/778 numbers as much as you like, anytime of day at no extra charge.
Keep Your Vancouver 604 or 778 number Port Your Vancouver or Central/North Burnaby to Telephonic's network. More locations coming soon!
Call Canada & U.S. for ¢2.5/minute Call anywhere in Canada and the lower-48 United States for ¢2.5/minute.
Great International Calling Rates Contact our staff and request rate details for where you'd like to call. You'll be surprised how much you can save.
Emergency 911 Service Your address is registered in the 911 database with our CRTC approved service. When you dial 911, an operator asked you for your current location and selects the correct emergency service response.
411 Directory Access Simply dial 411 and access directory services at a small cost of $1 per use.
Call Waiting If you receive a call while talking on the phone, you will hear a notification 'beep', and can pick up that call 'on the other line'.
Advanced Caller ID 'Advanced' Caller ID simply means that you will be able to see the name associated with the number that is calling you, as well as the number itself.
Call Display Calls made over Telephonic lines carry your name and number so that users of Advanced Caller ID can see that it's you calling.
3-Way Conference Calls Every Telephonic allows you to connect to 2 parties for 3-way conference calls.
Call Forwarding Set a number for your calls to forward to. Even choose a long distance number and save on our wholesale rates.
Busy Call Forwarding Much like regular call forwarding but only for calls that arrive when you're on the other line. This feature requires "Call Waiting" be disabled.
Distinctive Rings With the purchase of the SPA-1001 VoIP Telephone adapter or a SPA-941 or a SPA-942 multi-line business telephone, your 2nd line can have it's own distinctive ring.
2nd Line Discount Because we understand how home and small business budgets can be tight, all single-line Residential and SoHo Business subscribers are eligible for a discount on their second line from Telephonic. Please contact our staff to get your discount.

Online Web-Based Features:	Residential	SoHo-Business	Hosted-Business	PBX-Business
Remote Access to Call Forwarding Adjust both regular and busy call forwarding using your Telephonic web-based control panel.
Online Settings Control Panel Telephonic's Web-based control panel is another feature we are proud to offer our subscribers. You can easily access your account though our website's secure login page.
Online Billing & Payments Using the secure Personal Web-based control panel, you can check your prepaid account balance anytime, from any location. Using a credit card, you can top up your account or add long distance minutes to your account.
Electronic & PDF-based Invoices Keep your account paperless and save some trees. All invoices are available online in web-based and PDF form to download.
Online Call Detail Records Your private online record displays each call's: Date & Time The number you called from The number you dialed Call duration Cost of the call (if any)

Core Business Features:	SoHo-Business	Hosted-Business	PBX-Business
Call Transfer Transfer your call to any number in the world.
Network Quality Monitoring Telephonic monitors all of it's business lines for network uptime, latency, and jitter 24/7, 365 days a year. These metrics ensure superior call quality.
Remote Technical Support Each Telephonic business line comes with 2 hours of remote technical support per month of service. Our qualified technicians can help with almost any network related issues you may encounter. Extra paid support hours are available upon request.
On-Site Technical Support Each Telephonic business line comes with 1 hour on on-site technical support per month of service. Our qualified technicians can help with almost any network related issues you may encounter. Extra paid support hours are available upon request.

Advanced Business Features:	Hosted-Business	PBX-Business
Multiple Telephone Lines You may have anywhere from 3 to 300 business telephone lines. Telephonic's private VoIP network was designed to scale with ease and call handle even the largest organization's needs.
Local Telephone Extensions Assign local extension numbers to your staff's telephones (e.g. 100, 101, 102)
Remote or Inter-Office Linking Have "local" extensions make free internal calls from any number of locations with broadband Internet access. Your staff can make calls to "local" extension numbers and avoid long distance costs because these inter-office calls pass only over the Internet.
Conference Rooms Host a conference in a professional telephone conference room. Guests entering the conference are politely introduced by name after entering a private PIN code.
Call Hunt / Follow-Me If you're not present at your local extension, callers can reach you either at another local extension or at any external telephone number of your choice. Ring all your possible numbers at once of in succession, one at a time.
Off-Hours Auto-Attendant Automatically answer after office hour calls with a custom Auto-Attendant who will direct callers to the right voicemail box.
Custom Interactive Voice Menus (IVR) Help direct callers to qualified staff quicker by adding call menus. Callers select the option they want using their touch-tone keys.
Dial-by-Name Staff Directories Callers simply enter numbers on their telephone keypad that corresponds to the first or last-name of the desired staff member.
Call Parking Park a call on-hold to a special extension and have any staff member at any local extension pick up the call.
Custom On-Hold Music Use the music you like for your when your callers are on-hold. You can also record custom messages to play to callers when they're on-hold.
Call Queues When your incoming call volume exceeds your number of qualified staff, callers can automatically be placed in a queue where they will be attended to in priority. The queue system can also tell them how long the queue is and what number number of calls are before them.
Local & Remote Agents Staff can login to call queues either from a local extension or from a separate outside number. Yes, you can outsource your agents or have existing staff tele-commute from remote locations.
Intelligent Caller-ID-based Call Routing Your Asterisk VoIP PBX can automatically recognize known Caller ID numbers and route them to the destination of your choice. This feature is excellent at ensuring priority clients avoid call queues and get right to the desired staff member.
Remote & Roaming Virtual Extensions Assign a local extensions to a staff member who is only available via an external land line or a mobile phone.
Remote Dial-Out (DISA) Call your office from a mobile phone and enter in a secure code to get a second dial tone. Make calls to clients that appear as if you're calling from work. Also gain access to discounted long distance rates by bypassing your local telephone or cell phone company.
Analogue Fail-Over Connect an analogue telephone line to your Asterisk VoIP PBX with the SPA-3102 adapter that automatically routes calls if your Internet access should be compromised.
Hybrid VoIP/Analogue Line Access Attach one or more analogue telephone lines to your Asterisk VoIP PBX. Mix and match calls from your analogue trunks with your higher-quality VoIP lines from Telephonic.
Unlimited Local Telephone Extensions Assign as many local extensions as you like. (e.g. 100, 101, 102, 103, 104 etc.)
Unlimited Conference Rooms Host guests in professional telephone conference rooms. The number of conference guests is restricted to number of lines you have. You are welcome to contact our staff to temporarily increase your number of lines for a small fee.